['Privacy Policy\n\nAt VitalForm Personal Training Ltd, protecting your privacy is a priority. This privacy policy explains how our online platform collects, uses, stores, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws related to data protection and privacy.\n\nInformation We Collect \nWe may collect personal data from you when you use our online platform, register for services such as personal training sessions, nutritional coaching, group fitness classes, rehabilitation fitness programmes, or online training support. The types of information collected include:\n\n- Contact details such as your name, address, phone number, and email.\n- Health and fitness information provided voluntarily to tailor our services.\n- Payment details necessary for processing transactions.\n- Usage data related to your interactions with the platform.\n\nHow We Use Your Information \nYour personal information is used to:\n\n- Provide and manage the services you request.\n- Communicate important information related to your bookings and account.\n- Improve our services, including tailoring programmes to your needs.\n- Fulfill legal and regulatory obligations.\n- Protect against fraud and misuse of our service.\n\nData Sharing and Disclosure \nVitalForm Personal Training Ltd does not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating the platform and delivering our services, including payment processors and IT service providers. All such partners are committed to keeping your data secure and confidential.\n\nYour Rights \nUnder GDPR, you have the following rights regarding your personal data:\n\n- The right to access the data we hold about you.\n- The right to request correction of any inaccurate or incomplete information.\n- The right to request erasure of your personal data under certain circumstances.\n- The right to restrict or object to the processing of your data.\n- The right to data portability.\n- The right to withdraw consent where processing is based on consent.\n- The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.\n\nData Retention \nWe retain your personal data only as long as necessary to provide services or to comply with legal obligations. When data is no longer required, it will be securely deleted or anonymised.\n\nData Security \nWe implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. Access to your data is limited to employees and service providers who require it to deliver services.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance your user experience. Cookies help personalise content, analyse traffic, and improve functionality. You can manage your cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of any such data, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy \nWe may update this privacy policy to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on the platform with the date of the latest revision. We encourage you to review this policy periodically.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at:\n\nVitalForm Personal Training Ltd \n27 Kingsley Road \nSuite 4B \nManchester, Greater Manchester \nM14 5GT \nUnited Kingdom\n\nPhone: +44 161 555 9823 \n\n---\n\nThank you for placing your trust in our service. We are committed to protecting your privacy and ensuring a safe and positive experience on our online platform.', 0.0012748000000000002, 'gpt-4.1-mini']